Technology Trainer

Position Summary
• Provides excellent service to customers of all ages and backgrounds, practices positive
public relations, and performs duties in a friendly and courteous manner.
• Assists customers with the basic troubleshooting of computer equipment and software,
including but not limited to library computers and their peripherals; library equipment;
laptops; tablets and e-readers; and handheld devices
• Works with the Library’s Information and Research Services Manager to develop and
lead technology training classes and one on one instruction sessions for members of the
public at all library locations, based on the information needs of community members
• Works with staff to promote and educate customers in the use of digital library
resources, such as the library catalog, Interlibrary Loan services, e-book databases, and
research databases
• Works with staff to coordinate outreach of technology training throughout the community,
with the goal of promoting digital literacy throughout the Pickerington and Violet
Township areas, including outreach to senior communities.
• Works with the Library’s Executive Manager – Community Engagement to create and
distribute materials promoting technology services
• Demonstrates understanding of basic library routines and adheres to library policies and
procedures
• Teaches library customers on use of digitization technology both in the library and off
site
• Supports and teaches library staff on use of technology equipment and resources
• Collects feedback and data from technology and training activities to support in a
quarterly repor

$15.00

High School Diploma or equivalent
Excellent communication skills
Skill in Microsoft Office applications
Skill in ILS automation environment, or ability to develop that skill
Maintains professional, businesslike behavior and appearance
This individual would need the ability to work a flexible schedule including evenings and weekends
Demonstrated commitment to serving library customers and residents of the community

The Pickerington Public Library is an Equal Opportunity Employer. Applicable background checks will be performed.