Library Systems Coordinator

This position:

- Serves as system coordinator and primary support contact for the shared Evergreen library management system, Aspen Discovery service, and other systems and services used by the Consortium of Ohio Libraries (COOL).

- Assists in the support and administration of other OhioNet-supported library systems and services.

- Assists in the identification, investigation, development and implementation of new technology-related services and solutions that support the needs of OhioNet member libraries and groups.

Key Responsibilities include:

- Support the daily and on-going needs of the COOL consortium by serving as the primary point of contact and support for consortium library staff and Board.
- Receive, acknowledge, investigate, and resolve support or service requests from library staff.
- Coordinate projects for COOL consortium or for individual libraries by establishing project plans and associated timeframes and ensuring progress toward those plans.
- Maintain system configurations and ensure operational consistency with established protocols and parameters.
- Oversee data output for authority processing and other integrations between systems.
- Prepare regular written reports for the COOL consortium board.
- Coordinate service and support with external service providers.
- Prepare and maintain complete and accurate documentation to support systems and projects.
- Participate in after-hours and weekend support rotation.
- Serve as backup for other departmental staff when applicable.
- Attend meetings and travel as needed to support COOL and other OhioNet projects.
- Perform other duties, as assigned.

Minimum (annual): $51,000

Note on Qualifications

We acknowledge that equivalent skills and experience may be as valuable as those listed here. We encourage you to share in your application materials how your unique skills and experience will help you thrive in this role.

• College-level coursework in library and information science, information technology, or related field.
• One year of full-time experience managing and supporting library systems.
• Basic understanding of library metadata standards and structures.
• Ability to explain technical issues or to provide instructions to individuals with diverse technological backgrounds.
• Ability to work independently and without direct supervision.
• Strong public or customer service orientation.
• Excellent written and oral communication skills.
• Ability to travel within Ohio.

• Experience managing and supporting library systems in a shared or consortium environment.
• Experience with the Evergreen library management system.
• Knowledge of relational databases.
• Familiarity with scripting and programming languages.
• Breadth of technology knowledge and experience.
• Outstanding problem-solving and troubleshooting skills.
• Project management and coordination skills or experience.

Benefits

OhioNet offers a generous benefits package including medical, vision, dental, short- and long-term disability, life insurance, and a retirement plan with employer match after one year of service. We offer annual time off including 12 paid holidays, 96 hours sick leave, 40 hours personal leave, and 160 hours of vacation.

Location

This is a hybrid position with the expectation to work on-site in the Westerville, OH office a minimum of two days per month with occasional travel to member libraries throughout Ohio.

About OhioNet

As a membership organization, OhioNet provides value to all types of Ohio libraries and information centers through innovative technology solutions, programs, products, training, and consulting. We are structured as a member-funded 501(c)(3) corporation governed by a 12-person board of directors.

Equal Opportunity Statement

OhioNet is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination and harassment against any applicant or employee based on any legally-recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other consideration protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination and harassment by any employee, including supervisors and co-workers.